Mission

The provision of best fit outsourced manpower solutions that consistently set new standards in service both for customers and for employees - staff, contract employees and contractors

Vision

Headcount's vision is to be a leading international manpower solutions provider by consistently pushing out the boundaries of professional service and care to customer and employees alike.

This will be achieved by:

• Attracting, selecting and employing the best-fit people in the marketplace
• Caring for and developing all employees - staff, contract employees and contractors
• Developing and growing the business through entrepreneurial incentives 
• Delivering customer results by combining services and skills with innovation and energy

Values

Headcount has identified a set of shared values which are reinforced in all interactions between the company, its customers and its employees. These values guide our behaviour and will ensure the growth and ongoing success of the business.

Professional & Business Integrity

• The highest standards of honesty and integrity will be applied in all aspects of business. Everyone - staff, contract employees and contractors - representing Headcount will act in a professional and ethical manner in all situations. Actions will always be aligned with our Values. 
• As an organisation, and as individuals, we will be well informed in the regulations, rules and compliance issues that apply to both our own and our customer's business, and we will apply this knowledge to our conduct. 
• Dealings with employees - staff, contract employees and contractors - will be fair and consistent. 

Mutually Beneficial Relationships

• All employees - staff, contract employees and contractors - will share in the company's success that they make possible. All employees will be kept informed and up to date with company news and developments. All employees will be valued as highly as customers. Employees will be trusted to do the right thing and make a difference; everyone has value to contribute. 
• Clear channels of communication will ensure that key people are always accessible and available to employees and customers alike. 
• As an organisation, and as individuals, we will always deliver on commitments. All employees - staff, contract employees and contractors - will be supported in their career development ambitions.

Energy & Enthusiasm

• Headcount will be successful through collaboration and partnership - working with each other and with clients to produce the best results. 
• As an organisation, and as individuals, we will demonstrate a positive approach in all interactions. New opportunities, markets and challenges will be approached with ingenuity, determination and a proactive attitude.
• Problems will always be viewed as challenges to be solved. Our determination will provide us with the stamina to succeed where others fail. 

Service Innovation

• We will use dynamism to meet the changing needs of the marketplace As an organisation we will constantly seek innovative ways of improving the quality of our service. 
• Competition will be encouraged, whilst adhering to proper professional controls. We will demonstrate the confidence to take on calculated risks.

Excellence

• Underlying all our values is a basic principle of excellence. The pursuit of superior performance underlies every activity. 
• As an organisation we will excel at meeting challenging commitments. We will develop and maintain a reputation for excellence with both customers and employees. This will be recognised as Headcount's unique competitive edge.