HR Services

HR Services is an integral part of the Headcount Solutions business.
Our mission is to enable our customers to shape their strategies and optimise the contribution of their people, in order to achieve business goals. We do this by supporting and developing the existing HR function or by introducing bespoke systems into the organisation.

How can we add value to your organisation?

We offer practical, cost effective, results focused solutions in partnership with our clients. We believe that developing strong relationships with client organisations will help us deliver the most appropriate solutions for the business and will

How we operate:

With all of our clients we understand that their people are their most valuable asset, and that we need to offer practical and pragmatic solutions to their problems. We therefore operate to ensure that we:

• Deliver a first class HR service
• Provide efficient and effective transactional people processes
• Understand the business drivers
• Provide expert HR advice and guidance
• Deliver work according to clear deadlines, milestones and benefits agreed upfront with the business

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Services

1.  HR Processes and Practices

HR processes and practices are the cornerstone of a value added HR business.
They ensure that companies are legally compliant and provide a clear framework for both staff and managers which allow HR professions focus on more strategic issues.
We offer client organisations support in:

• Outsourced operational HR
• Managing HR audits
• Achieving quality award recognition such as ETP
• Creating T&C of employment
• Implementing new policies and procedures
• Keeping abreast of employment legislation
• Employee relations matters such as Discipline, grievance cases
• Attendance management

We will ensure that our solutions are practical, linked to the organisations goals and as employee/ employer friendly as possible.

2.  HR Excellence

The role of the Human Resources function is evolving rapidly in many organisations and has become strategic and critical to the organization’s success.

• HR leaders need to be able to serve as key leaders in the organisation.
• HR policies need to reflect the organisations values and HR Systems must enhance the organisations productivity and performance
• Through HR an organisation must be able to attract and retain the talent  needed to meet the future needs of the organisation
• Results must be measured and individuals held accountable for them

Headcount HR Services supports organisations in supporting and developing their HR function through consultants who have held strategic roles in organisations and have coached HR professionals in client organisations. The individuals are fully qualified:

1. To coach your HR professionals in their personal effectiveness
2. To align the HR function with the organisation’s business strategies

3.  Supply Chain Management

Many HR professional find the number of training and development providers to be overwhelming, and struggle to find a provider who will have the right product as well as the right cultural fit. Identifying the right provider will ensure that cost and quality efficiencies are maximised to ensure a greater return on investment.
Headcount HR Services can offer systems and support to help you establish a 'best fit' Preferred Supplier List, for all your Training and development needs.

4. Organisation Development

Change is the only constant, they say and this is never truer than for organisation trying to keep one step ahead of the competition.

In order to gain and maintain a competitive edge, organisations need to be clear on their direction, strategy, the path they are going to follow, and the goals that will help measure achievement.
HRServices can help organisations to:

• Define the business strategy
• Articulate the organisations mission, vision and values
• Create communication plans to engage employees with the message
• Identify and address issues around employee engagement, including staff opinion surveys and 360 feedback systems
• Creating or –redesigning structures and related role profiles and responsibilities
• Competency Frameworks to develop behavioural as well as technical excellence
• Measurement systems to assess performance

6. Change Management & Business Performance Management

During periods of organizational change, employees can often feel isolated and unsure of the future. This feeling of uncertainty can have a negative impact on business performance, productivity and can lead to high than usual levels of turnover absence and attrition.

Headcount HR Services has experience at helping organisations through:

1. Mergers & Acquisitions,
2. Periods of accelerated growth
3. Restructures
4. Downsizing

This experience can be used to help organisations to manage uncertainties and limit any negative impact.
Our experience has involved helping organisations manage change from both a reactive (changes in legislation) and a proactive (acquisition) position and we use a number of models, methods, techniques and other tools to help organisations manage change and develop managers within organisations to better manage change.

We can assist organisations with:

• Change management methods, processes and tools
• Communication strategies to support the change process
• Provide individual support to individuals affect or implementing the change process
• Develop HR and key individuals in change management